Now a man from Chicago or Texas... I can not remember... calls us and claims soon after reviewing almost everything we've been by he was likely to enhance the floor for $five hundred.00 and work on a better deal for our kitchen. I explained to him, "The kitchen is just not a priority and we would like to cancel our kitchen area order, and focus on having our repair completed."
Customer service- It is all reactive good personnel but not sufficient individuals to clean up the catastrophic messes that the business produces
I received Empire Today to setup the carpet to the bedroom, front room, eating space and relatives room. We experienced some pals who had their carpeting set up by Empire and we liked what we observed after we went more than their residence. Also, our close friends explained to us that Empire had the most effective offer likely. The guys from Empire were serious Qualified and the set up was pretty properly done.
Empire Today did the carpet in my total residence about twelve yrs in the past so when I bought All set For brand spanking new carpet, I termed them back again. They put in hardwood floors and they carpeted the bedroom, the hallway, and down the actions. I really like the things they mounted Even though the carpet is not as plush as the other one that I'd all over the property.
Manage your committed staff members and when Slash back again is essential come across A further position they can perform for them.
This is because of Empire setting up carpet in excess of a drain! I am horrified that this is how an organization treats shoppers. I've had the carpet for three months and paid Many bucks! Disgusted!
Perform lifestyle balance. Not considerably more to convey so I'm rambling to refill to twenty term minimal. Continue to be far away...
" Never ever all over again will I at any time connect with Empire to complete nearly anything. I am putting up a blog site at my area of work so no-one below gets taken care of like my wife and I've. I'll send an email to each family member I know and let them know my knowledge with Empire making sure that they don't experience what We have now. Thanks for your problems and troubles. I'm so happy we bought the "top of the road" carpet.
Flooring and carpeting. To start with, I'm more than happy While using the job. Thrilled in truth since the carpeting and flooring are great excellent. But most significantly, starting With all the attentive client treatment phone reps - they have been with me just about every step of just how!
is paramount but it starts with satisfied workforce (in 12 reviews) Fantastic knowledge and pleasant work surroundings
The installers ended up there till eight:30 pm, and oh yeah, the plumbers truck broke down so no-one could appear on Friday. Plumber arrived Saturday, fixed the pipe, but sadly did not purge the new h2o heating system properly, leaving air while in the system and me with no heat now for the 4th working day today, that find here is Monday.
We have been unbelievably surprised and disappointed to find out about the issues you are already experiencing. The extent of set up you received is unacceptable. We will probably be pursuing up you Soon to discuss this issue and start Doing work toward a resolution. Thank you.
Your criticism will be forwarded to the company inside two company days. The corporate are going to be questioned to respond inside of fourteen times, and when a response isn't received, a next ask for are going to be designed.
We purchased a complete house of latest carpets and laminate floor by using a twenty yr guarantee. Only 3 months immediately after set up, the complete upstairs carpet seems like it has been through 50 yrs of walking! It truly is matted down just about everywhere and fibers are coming aside. Just after calling customer support, they said they might investigate it and get back to us by the end in the week.